What our Clients are saying

about Property Personal Shopper


What a pleasure it was to meet Fern after nearly 10 days of getting nowhere, looking for a property in London.

It was the best phone call made and from then on the task became a pleasure. Nothing was too much trouble. I finally started to understand how the property market worked in the UK.

I felt fully supported at all times and with Fern’s professional help I had found the right place in 3 days. Amazing!

Fern did all the negotiating and dealt with all the details and before the aircraft had touched down in Sydney, the flat had been secured.

With Fern’s vast knowledge of London areas and real estate agents, recommendations of solicitors, interior designers, managing agents and insurance companies, I had everything I needed for a smooth and easy completion.

I would highly recommend Fern. I could not have bought without her and I cannot speak highly enough about my exceptional experience.  

Alison Gavan - Sydney, Australia

We could never have managed to find a property in London from afar without Fern's professional and impeccably organised services. In addition, she and her associates are friendly and approachable, in what can be a very daunting project, with a real estate system that is so foreign to a South African. Fern also provided us with so much more than assistance in finding a property - she has represented us in the practical hand-over of the property, references to renovators and project managers, assistance with the brief for those service providers, and information about London municipal services. It has been such a pleasure to work with her. 

Emma, Cape Town, South Africa

We didn't know about Fern when we were looking for our flat in Fulham, so we did it the hard way - a couple of exhausting trips to London and a lot of foot-slogging and considerable nail-biting, as the property purchasing rules are so different to what we're used to in South Africa. We managed to find a small apartment in a great location, but it needed a lot of work: from gutting it back to bare basics, then working it up to the elegantly designed, storage rich, fully furnished and equipped pied-a-terre we now enjoy. Luckily, a friend put us in touch with Fern at the start of our refurbishment (which we would only be able to oversee from Cape Town!) and from then on it was plain sailing. Fern has an vast wealth of experience and an array of tried and tested contacts from the wonderful interior designer/decorator/project manager we worked with (and who did the most fabulous job) - through to cleaners, laundry options, caretakers, and absolutely anything else we might have needed to know. All for an incredibly modest fee. Fern personally checks everything (and everyone) whom she recommends, and is always available for advice. Cannot recommend her services highly enough. Thank you, Fern. 

Jon and Cindy Webber, Newlands, Cape Town

I was put in touch with Fern in 2013 through a mutual friend and colleague who suggested I contact Fern for my relocation from Cape Town to South Africa. It was three years before this move came to fruition and I made contact with Fern once again. To my surprise, not only did she remember me but she was more than accommodating during my transit trips and introduced me to her network of consultants (including school consultants) who were all as wonderful to deal with. Fern and Louise Street were both very professional to deal with and I cannot recommend them highly enough. During my families move, Fern was constantly in contact and available on a regular basis and gave more than just advice on my house search but also recommended ways to integrate into London life. Louise was spot on with our property requirements and we are very happy with our choice of home. Fern is gracious and kind – you don’t feel like you are dealing with someone you have recently met but feel as though you are dealing with a friend who truly wants the best for you and your family!  

Dayleen van Zyl (Sanlam), Tunbridge Wells, UK

Fern, I cannot thank you enough, I could never have managed without you, I tried. 

Wandsworth, London

Having Property PS help me with the purchase of both my properties gave me peace of mind.  I have known Fern for many years and I felt that I was always in very professional hands. I would say that Fern goes beyond the call of duty and advised me on so many other areas beyond her commitment.  Fern introduced me to many valuable contacts I needed e.g.  property lawyer, surveyor, decorator, rental agents and others.  All who came with Fern’s seal of approval. Fern’s attention to detail meant that no stone was left unturned and I found this exceptionally comforting, as I had no experience of purchasing property.  She is one hundred percent reliable and honest. I would only ever purchase a property in the future with Fern's help. 

Fiona Rawlinson – Beaulieu UK

As first time buyers in the London property market we found Fern's market knowledge, guidance, professionalism and tenacity to be invaluable to the extent that, in our opinion, the value that she added greatly exceeded her fee. She did everything for us ranging from viewing multiple houses and flats in recommended suburbs to preparing a short-list of twenty, arranging for us to view those with her giving a property-by-property assessment as we went along over a four day period, submitting our offer, negotiating with the seller, explaining the exchange of contracts procedure, appointing surveyors and drain inspectors to opine on market value, replacement value and possible latent defects, overseeing the whole legal implementation process on our behalf and then arranging for the complete furnishing and decorating of our purchase at a more than reasonable cost. We would not hesitate to recommend her firm's services to anyone not familiar with the opportunities and peculiarities of buying residential property and living in London. 

Ian and Rose Sinton, Johannesburg, South Africa."

We highly recommend the service that Fern offers. Not only did she help us find the home we wanted quickly and efficiently, she also had all the contacts to make the process go smoothly. Fern made buying a house a pleasure! 

Keiron and Imogen. London N4

Her depth of knowledge, sound analysis and judgement of the property market, combine to consistently ensure clients feel confident, informed and fully supported throughout a programme. I highly recommend her services. 

G Fuller. London W4

Fern worked tirelessly as our advocate in the property market. Her expertise and professionalism served us from our school search to our medical contacts. 

Nina and Patrick Sheehan. North Carolina. USA